Shipping policy
Shipping policy
At Gravix™, we are committed to delivering your order quickly, safely, and reliably.
📦 Processing Time
All orders are processed within 1 to 3 days after purchase. (excluding weekends and holidays)
During this time, we:
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Confirm your payment
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Carefully prepare and quality-check your items
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Securely hand your package to the shipping carrier
You'll receive a confirmation email once your order has been dispatched.
✈️ Shipping Time
Once shipped, estimated delivery is typically:
6-15 business days for most international destinations.
Please note that delivery times may vary depending on:
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Destination country
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Local carrier operations
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Customs processing
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Weather conditions
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Public holidays
We always strive to ensure your order arrives as quickly as possible.
🌍 International Shipping
Gravix™ ships to most countries worldwide.
If for any reason we are unable to ship to your location, our support team will contact you promptly to provide an alternative solution.
📬 Order Tracking
Every order includes a tracking number.
You will receive tracking details via email as soon as your order ships, allowing you to monitor your package directly through the carrier's website.
⚠️ Important Information
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Delivery times are estimates and may be affected by external factors beyond our control (customs delays, carrier disruptions, natural events, etc.).
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Gravix™ is not responsible for delays caused by third-party shipping providers.
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Please ensure your shipping address is accurate and complete at checkout to avoid delays or returns.
📩 Need Assistance?
If you have any questions about your shipment, please contact us at:
Email: support@gravix.co
Our support team typically responds within 24 hours.